Walk-in for Freshers - 2007 Passouts ONLY - 15th June 08
Company Name : iGATE Global Solutions
Skills Required : Technical support , helpdesk
Experience Required : Freshers
Job Location : Bengaluru/Bangalore
Walkin Date : 15 June 2008
Walkin Time : 09:00 a.m - 02:00 p.m
Job Description :
Here's the opportunity you have been waiting for, we are hiring freshers (2007 passouts only) as IT helpdesk/Technical support executives (voice based) for our IMS unit - Bangalore.
You will be taken through a intensive technical & soft skills training programme which will prepare you to handle international clients. Once on the job your profile will be as following-
Job Description:
Trouble Shooting in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Exposure to Ticketing and Remote connect tools,PC Hardware Environment, Printers, UNIX.
Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes
You need to have the below pre-requisites to apply for this role -
Qualification: BSC / BCA /BA/BCom/BBA/BBM/3 yr Diploma - (Full time education with 60% & above in 10th, 12th & Graduation/Diploma)
Excellent English speaking skills is mandatory
Willingness to work in 24/7
Willingness to sign 2 years bond
Walkin Venue :
Vijaya College(Main)
R V Road
Basavangudi
Bangalore-560004
Landmark: Near Southend Circle OR Bangalore Hospital
Posted Date : 11/06/2008
Posted By : iteducations.com Support Team
