Walk-In - INAUTIX - on Monday to Friday
iNautix ( www.inautix.co.in ), an affiliate of Bank of New York Mellon Corporation & Pershing LLC , is firmly focused on the financial services industry. Through our products and services we offer global technology solutions to a wide range of financial institutions. Our products are recognized for their reliability, performance, response time, user friendliness, and technical support.
Our development center in Chennai is a world-class facility and is staffed by a team of 1600 highly motivated technology professionals. We started our operations in June 2000 and today we have grown to 1600 software professionals and our target is to have around 2100 professionals on board Dec by 2007.
Designation Custome Support Executive (Technical Help-Desk)
Job Description:
Internal Help Desk - L1 - VOICE Support (Windows)
* Answer Service Desk Calls for Bank of NewYork Mellon Internal end user.
* Provide Level 1 Support in resolving password related issues.
* Resolving customer queries.
* Meet established OLA and SLA for Call Handling.
Desired Profile:
* Excellent Communication Skills (Written and Verbal).
* Customer Handling Skills.
* Experience in handling Windows- Support would be plus.
* Good analytical skills
* Willingness to work in night shift (rotational).
* Ability and willingness to learn quickly in a fast pace environment.
* Qualification BSc. BCom and B.A (only non- Engineers)
EVEN FRESHER's with excellent communication skills can also apply.
Walk-In: on all Week-days (MONDAY to FRIDAY)
Venue: iNautix technologies India (p) Ltd,
(An ODC of Bank of NewYork Mellon Corporation),
Tidel Park, C-Wing, 10th Floor, North Block,
Canal Bank Road, Taramani, Chennai -600 113
Contact Person: - Eswhar (98410-64642)
